“Accounts Receivable Senior Executive” with 3+ years’ experience in hard core India collections responsible for collections of outstanding accounts receivable (INR & Dollar) from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to Associate Director - Accounts Receivable.
- Reviewing open accounts for collection efforts across multiple regions specifically Bangalore, Chennai and Delhi region.
- Making outbound collection calls in a professional manner while keeping and improving customer relations.
- Sending payment reminders through email in a professional manner while keeping and improving customer relations.
- Replying to customer queries through calls and emails.
- Visiting customer locations for reconciliation and payment follow up if required.
- Coordinate with billing team and submit invoices to customers on a timely manner
- Resolves client-billing problems and rescues accounts receivable delinquency
- Collect customer payments in accordance with payment due dates
- Mail correspondence to customers’ address to encourage payment of delinquent accounts
- Strong communication, problem solving and analytical skills required
- Proficiency in Microsoft Office including Excel.
- Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.