Roles & Responsibilities:
- Leads a team of Managed Security Service resources
- Fosters a team-oriented work environment; coaches, advises, and develops MSS team members
- Owns and manages relationships with vendors performing managed security services for the Infrastructure
- Provides centralized management and governance of MSS disciplines.
- Engages in ongoing communications with peers in the Infrastructure and Application Support groups as well as the business groups to ensure understanding of security goals, to solicit feedback and to foster co-operation
- Collaborates with business leaders to identify and manage risk
- Communicates MSS goals and new programs effectively with other department managers within the organization
- Ensures consistent and effective security practices
- Establishes appropriate MSS policies, standards, procedures, and governance processes
- Oversees the deployment, integration, and initial configuration of all new MSS solutions and of any enhancements to existing MSS solutions in accordance with Security policies, standards, and operational procedures
- Manages investigations into identified problematic activity and provides on-going communication with senior management
- Supervises the process to drive Information Security awareness
- Creates and maintains a set of metrics to document and measure the performance and effectiveness of the MSS program; responsible for communicating metrics to the IT Leadership Team
- Assigns MSS resources to planned IT and Business projects to provide guidance and direction to the project teams ensuring MSS standards are documented as requirements and implemented
- Participates in annual and long-range planning activities to ensure Information Security needs are addressed
- Maintains current knowledge of the MSS industry including awareness of new or revised security solutions, improved security processes, and the development of new attacks and threat vectors