2 Years of working experience
- Ready to work in Rotational shifts with 24/7 support.
- Should have international client experience
- Basic Networking knowledge (R&S, security).
- Knowledge on monitoring tools and ticketing tools
- Basic Troubleshooting and investigation. Calls handling
- Communication skills (written and verbal)
- Basic configuration concept’s VLANs, STP, Routing & WLAN
- Calls handling
- Process knowledge (ITIL)