Job Title: Sr. Linux Engineer – RedHat / Ubuntu / Debian (L3 – Managed Services)
Company: SHI | LOCUZ
Location: Hyderabad
Experience: 8+ Years
Level: L3 – Managed Services
Shift: 24/7 Rotational Support
Notice Period: Immediate Joiners Preferred / Max 15–20 Days
Job Overview:
We are looking for a highly experienced Sr. Linux Engineer to join our Managed Services team at SHI | LOCUZ. The ideal candidate will have deep expertise in Linux systems (RedHat, Ubuntu, Debian), with strong troubleshooting skills and a passion for building and maintaining highly available and secure enterprise infrastructure environments.
Key Responsibilities:
- Handle L3 escalations and client-facing incidents
- Design, manage, and support Linux-based infrastructure environments
- Provide consultative and technical leadership in managing complex IT issues
- Automate operational tasks using scripting (Shell, Python, etc.)
- Implement system security, compliance, and governance best practices
- Monitor system performance, conduct root cause analysis (RCA), and ensure 24x7 availability
- Triage technical issues and recommend effective solutions
- Ensure change management processes are followed with minimal disruption
- Represent the team in major incident reviews and vendor escalations
- Provide mentorship to junior engineers and foster team development
- Work closely with application vendors and cross-functional IT teams
- Evaluate and onboard new technologies and tools for automation and efficiency
- Interface with ITSM platforms (e.g., ServiceNow, Autotask) for issue tracking
Required Skills & Experience:
- 8+ years of experience in Linux system engineering (RedHat/Ubuntu/Debian)
- Hands-on experience in Managed Services environments (L3 support level)
- Strong exposure to cloud platforms like AWS and/or Azure
- Experience in automation and scripting (Shell, Bash, Python, Ansible, etc.)
- Excellent troubleshooting and analytical skills
- Familiarity with monitoring tools and ticketing systems
- Strong understanding of system security and compliance frameworks
Preferred Certifications (Optional but Advantageous):
- RHCE / RHCSA
- AWS SysOps Administrator / Azure Administrator
- ITIL Foundation
Why Join SHI | LOCUZ?
- Work with a high-performing global infrastructure team
- Exposure to cutting-edge Linux and cloud technologies
- Supportive environment with strong learning and growth opportunities
- Competitive benefits and long-term career development